Call or Whatsapp : 0342-1117821

From 09:00 to 06:00 PM (Mon-Sun)

 

  • We will gladly accept any unworn, unwashed product with original tags within 7 Days of purchase for a refund or an exchange.
  • Refund will be in the shape of Voucher and product replacement.
  • Please return goods with a copy of the invoice and mention the reason for returning the items.
  • Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our provided address. Address will be provide by our representative.  
  • Delivery Charges will not be refunded. 
  • Refund requests will be processed within 7 working days after receiving the return products.
  • For further queries about exchanges and returns, please contact us at 0342-1117821

 

FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEM(S):

 

  1. Contact with our representative

Tell your concern to our representative we will guide to you accordingly.

  1. REPACK PACKET

After our representative instructions repack your packet with original packing and follow our representative instructions.

 

  1. SHIP TO

Customer will send/handover packet to given address by our representative.

Telephone Support: 0342-1117821 (09:00 AM to 6:00 PM Monday - Sunday)

E-Mail Support: support@onieo.com

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